Experience and Qualifications

Property Claims – Over 22 years of proven experience in property insurance and claims settlement recommendations.  My talent for working with insurance carriers, plaintiff and defense counsel has honed my skills in property insurance consulting. I am committed to excellence and exceeding your service expectations.

Liability Claims – I have many years of experience documenting, estimating and negotiating settlements on claims quickly and satisfactorily, I have achieved several unique solutions to liability claims settlements.

Expert Testimony and Consultant I have over 22 years of experience in Large Loss and complicated insurance claims. I have provided expert consultation and testimony on numerous complicated lawsuits. I am a former State Certified General Contractor and State Certified Commercial Roofing Contractor. I have over 20 years experience in construction management. I am past Chairman of the County Code Enforcement Board in Sarasota, FL, Chairman of the City Building Rules and Appeals Board and past member of the Fire Board in the City of Sarasota, Florida. I am an expert in building codes research and analysis.

Freight Damage Claims Experienced in documentation and settlement recommendations of freight loss claims. I have worked out unique solutions to the salvage of damaged goods.

Catastrophe Years of Catastrophe experience dating back to Hurricane Andrew in 1992 in wind, flood, tornado and hail damage. Most recently Hurricane Matthew and Hurricane Sandy claims for the National Flood Insurance Program.

Subrogation Documentation and Recovery My years of experience allowed us to spot subrogation opportunities. If cost effective, I can propose strategies for other lines of liability inquiry.

Appraisal and Umpire services also available I am experienced and skilled as an appraiser and an umpire in insurance claim settlement.

Curriculum Vitae
James J. Heiden
Phone             206-465-2152
Email              jheiden@adjusterconsult.com
Website          www.adjusterconsult.com
Heiden & Associates Property Adjusters, LLC
President of Heiden & Associates; Independent Insurance Adjusters, Consulting,
Appraiser and Umpire, Expert Testimony

Engle-Martin & Associates Inc. March to October 2011
General Adjuster – National Catastrophe and Local Large Losses – Commercial
Kemper Home and Auto – A Unitrin Business May 2007 to March 2011
General Adjuster – Large Loss, Catastrophe and Complex claims nationwide.

Hartford Insurance Co. – Large Loss Organization May 2001 to May 2007
Large Loss Property General Adjuster – Nationwide Commercial Large Loss, Personal Lines Large Loss, Builders Risk,Business Interruption, Freight Claims, Inland Marine, complex claims specialist and  litigation management.

Crawford & Co. August 2000 to May 2001
Large Loss Property Adjuster – Seattle, WA. Property Adjuster – Large loss, property claims, flood, construction defect, inland marine, business interruption, and contractor liability claims.

Crawford Catastrophe Services – Atlanta, GA August 1998 to August 2000
Catastrophe adjuster – Nationwide catastrophe adjusting for hurricanes, tornadoes, hail, flood.

Independent Adjuster November 1994 to August 1998
Catastrophe adjuster – Nationwide catastrophe adjusting for hurricanes, tornadoes, hail and flood.

James J. Heiden General Contractor, Inc., President Sarasota, FL 1987 to 1994
State Certified General Contractor and Certified Commercial Roofing Contractor
Custom Homes and Commercial General Contractor.

General Development Corp., Miami, FL 1985 to 1987
Director of Contracts & Estimating – Management of estimating and contracts for labor and materials for 2200 homes yearly and 4 Condominium Projects

National Development Corp., 1983 to 1985
Construction Manager – Management of construction for large development company. Responsible for design, planning, civil contracting, construction management of condominium and apartment projects.

US Home Corp, 1980 to 1983 San Antonio, TX
Vice President Central Texas Division – Managed Contracts, Estimating and Design for two subdivisions of over 900 homes, one retirement home subdivision of 750 homes and a Golf and Country Club.

Licenses and Certifications:
Society of Claims Law Associates – SCLA Designation, Senior Claims Law Associate
Fraud Claims Law Associate – FLCA
Casualty Claims Law Associate – CCLA
Property Claims Law Associate – PCLA
Legal Principles Specialist – LPCS
Associate in Claims – AIC Designation
Xactimate – SME Subject Matter Expert
Independent Adjuster – Licensed in Alaska, Arizona, Connecticut, Idaho, Florida, Kentucky, Montana, Mississippi, North Carolina, Oklahoma, Oregon, South Carolina, Texas, New Mexico, Wyoming and Washington. Also current California Earthquake and DOI
NFIP Flood Certification, Current – Commercial, RCBAP, and Residential. Certified since 1998
Florida Certified Class “A” Commercial General Contractor, CGC
Florida Certified Commercial Roofing Contractor, CCC

Volunteer Work:
Chairman Sarasota County Code Enforcement Board, Sarasota, FL
Chairman City of Sarasota Building Rules and Appeals Board, Sarasota FL
Member City of Sarasota Florida Fire Board, Sarasota Florida

SCLA 4 year claims law course – Senior Claims Law Associate
PCLA – Property Claims Law Associate
CCLA – Casualty Claims Law Associate
FCLA – Fraud Claims Law Associate
LPCS – Legal Principals Claims Specialist
Hartford Business Interruption School, Hartford, CT
Hartford Advanced Business Interruption School, Hartford, CT
Hartford Intermediate Commercial Property School, Hartford, CT
Western Connecticut State College, Danbury, CT – Business Administration
University of South Florida, Sarasota, FL – Computer Science
Central Insurance School, St. Petersburg, FL
Crawford Intermediate Property School, Atlanta, GA

Presenter – Large Loss PLRB – Green Building in Insurance 12/2008 Tucson, AZ
Crisis Management Course – Hartford Online 6/10/05
Various courses in management, fire behavior, estimating, business interruption, large loss handling over 15 years. List upon request.
Advanced Xactimate Class in Orem, Utah
Taught Xactimate at Hartford Insurance and Kemper Insurance (SME)